Returns, Exchanges & Cancellations
At Tejano, every piece is designed to meet a high standard of fit, finish, and experience.
If something isn’t right, we ensure a smooth and straightforward resolution.
Policy
Returns and exchanges are accepted on all products within 15 days of delivery.
Items must be unused, with original tags intact.
Process
Requests can be initiated directly through our returns portal.
Once approved, a pickup will be arranged from your location.
For assistance, our team is available at:
Email: support.tejano@gmail.com
Phone: +91-9879276539
Cost
All returns and exchanges within India are complimentary.
Return shipping is covered by Tejano.
Cancellations
Orders can be cancelled before dispatch by contacting our support team.
If already dispatched:
– COD orders may be refused at delivery
– Prepaid orders can be returned after delivery through the standard process
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Our team will prioritise a replacement or resolution.
Customer Support
Reach out at
📞 +91-9879276539
✉️ support.tejano@gmail.com
Available Monday to Saturday, 10 AM – 7 PM
We’re here to ensure your experience remains seamless.