Refund policy
Return and refund policy
Returns, Exchanges & Cancellations
At Tejano, every piece is designed to meet a high standard of fit, finish, and experience.
If something isn’t right, we ensure a smooth and straightforward resolution.
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Policy
Returns and exchanges are accepted on all products within 15 days of delivery.
Items must be unused, with original tags intact.
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Process
Requests can be initiated directly through our returns portal.
Once approved, a pickup will be arranged from your location.
For assistance, our team is available at:
Email: support.tejano@gmail.com
Phone: +91-9879276539
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Cost
All returns and exchanges within India are complimentary.
Return shipping is covered by Tejano.
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Cancellations
Orders can be cancelled before dispatch by contacting our support team.
If already dispatched:
– COD orders may be refused at delivery
– Prepaid orders can be returned after delivery through the standard process
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Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Our team will prioritise a replacement or resolution.
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Customer Support
Reach out at
📞 +91-9879276539
✉️ support.tejano@gmail.com
Available Monday to Saturday, 10 AM – 7 PM
We’re here to ensure your experience remains seamless.