Shipping policy

At Tejano, every order is handled with care to ensure it reaches you in its intended form without any compromise.

Dispatch Timeline

Orders are typically dispatched within 24–48 hours of confirmation.
You will receive tracking details once your order has been shipped.

Delivery Timeline

– Metro and Tier 1 Cities: 1–4 business days
– Tier 2 and Tier 3 Cities: 3–6 business days

Delivery timelines may vary slightly based on location and external factors.

Shipping Charges

Shipping is complimentary on all orders within India.

Order Tracking

Once your order is dispatched, tracking details will be shared.
You can track your shipment in real time through the provided link.

Delays

While we aim to meet all delivery timelines, unforeseen delays may occur due to logistics or external conditions.
In such cases, our team will keep you informed.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Our team will prioritise a replacement or resolution.

Incorrect Address / Failed Delivery

Please ensure that your shipping details are accurate at the time of placing the order.
Tejano is not responsible for delays or losses caused by incorrect or incomplete addresses

Customer Support

For any shipping-related queries, our team is available:
Email: support.tejano@gmail.com
Phone: +91-9879276539
Hours: Monday to Saturday, 10 AM – 7 PM